Damaged property
If you are a home or business owner of properties affected by a natural disaster or emergency event, contact your local council:
EQCover
EQCover provides the following:
Landslip damage
EQCover available for damage to houses and land:
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- if the house is damaged by a landslide, cover is available up to the building cap (up to $150k or $300k, depending on the policy renewal date)
- cover for repair or reinstatement of some residential land, up to the value of the insured land.
Flood and storm damage
EQCover only applies to insured land, with private insurers generally providing cover for homes.
Flood and storm damage cover includes the removal of flood debris such as silt and fallen trees.
Land claims
Land claims can take some time to resolve. It is important that you contact your insurer as soon as possible after an emergency event.
Information that may be useful for homeowners is linked below.
- Householders’ Guide to EQCover– overview of how EQCover works, what is and isn’t covered, and how EQCover claims are settled.
- Householders’ Guide to Residential Land– overview of how EQCover works for insured residential land, what is and isn’t covered.
Whakapā atu ki tō kaunihera
Contact your Council
Masterton District Council
161 Queen Street, Masterton
27 Lincoln Road, Masterton
Visit Website
Phone: 06 370 6300
Email: [email protected]
Carterton District Council
28 Holloway Street, Carterton
Visit Website
Phone: 06 379 4030
Email: [email protected]
South Wairarapa District Council
19 Kitchener Street, Martinborough
Visit Website
Phone: 06 306 9611
Email: [email protected]
Wairarapa Recovery Office works across the three Wairarapa district councils (Masterton, Carterton, South Wairarapa) to coordinate disaster recovery and community emergency resilience efforts.